Regarding Business Hours and Product Shipping During the New Year Holiday Period

Thank you always for choosing KOTOSHINA.

We'd like to share information regarding order shipping during the year-end and New Year holiday period.

■ KOTOSHINA Kyoto BAL Main Store / KOTOSHINA Chaya Hours

Tuesday, December 31: 11:00 AM – 6:00 PM (KOTOSHINA Chaya last order 5:45 PM)

Wednesday, January 1: Closed
Thursday, January 2: 10:30 AM – 8:00 PM
Friday, January 3: Regular hours (11:00 AM – 8:00 PM)

Regarding Order Shipping
■ Closure period: Sunday, December 29, 2024 – Sunday, January 5, 2025


Orders placed by 8:00 PM on Saturday, December 28, 2024 will begin shipping from Sunday, December 29.
*Pre-orders for the 【NEW YEAR SET 2025】, available since December 20, will begin shipping from Monday, January 6, 2025.
Orders placed through the online shop during the closure period will begin shipping from Monday, January 6, 2025 onward.
Please note that deliveries may be busier than usual during the year-end and New Year holiday period, which could result in delays for specified delivery dates and times.
We apologize for any inconvenience this may cause, and thank you for your understanding and cooperation.