Regarding Product Shipping and Kyoto BAL Main Store Business Hours During the New Year Holiday Period

Thank you always for choosing KOTOSHINA.

We'd like to share information regarding order shipping during the year-end and New Year holiday period.


Regarding Order Shipping
■ Closure period: Friday, December 29, 2023 – Wednesday, January 3, 2024

Orders placed by 8:00 PM on Thursday, December 28, 2023 will begin shipping from Friday, December 29.
*Pre-orders for the 【NEW YEAR SET 2024】, available since December 20, will begin shipping from Wednesday, January 4, 2023.

Orders placed through the online shop during the closure period will begin shipping from Thursday, January 4, 2024 onward.

Please note that deliveries may be busier than usual during the year-end and New Year holiday period, which could result in delays for specified delivery dates and times.

Kyoto BAL Main Store Year-End and New Year Hours

Sunday, December 31: 11:00 AM – 6:00 PM
Monday, January 1: Closed
Tuesday, January 2: 10:30 AM – 8:00 PM


We apologize for any inconvenience this may cause, and thank you for your understanding and cooperation.